Effective Date: 26 June 2026

Security at SkillsOps

Protecting customer information is fundamental to how we design, build and operate SkillsOps.

Our platform has been developed using recognised cloud security principles and modern software engineering practices.

Cloud Infrastructure

SkillsOps is hosted using secure cloud infrastructure with enterprise-grade resilience and availability.

Our hosting environment includes:

• Encrypted communications (HTTPS/TLS)
• Secure cloud hosting
• Backup and recovery procedures
• Access controls
• Continuous monitoring

Data Protection

We are committed to complying with applicable UK data protection legislation, including UK GDPR.

Personal information is processed only where there is a lawful basis to do so.

Security Controls

Our security practices include:

• Role-based access controls
• Strong authentication
• Encryption in transit
• Encryption at rest (where applicable)
• Secure software development practices
• Security monitoring
• Regular software updates

Customer Data

Customers retain ownership of their data.

We process customer information only for the purposes of providing agreed services and in accordance with our contractual commitments.

Business Continuity

We maintain procedures to support service continuity, including:

• Data backup
• Disaster recovery planning
• Incident management
• Service monitoring

Responsible Disclosure

If you believe you have discovered a security vulnerability relating to SkillsOps, please contact us immediately.

Email: enquiries@skillsminer.ai

Please include sufficient information to allow us to investigate the issue.

Compliance

SkillsOps is committed to continually improving its security practices and supporting recognised industry standards appropriate to the services we provide.

Contact

For security or compliance enquiries:

enquiries@skillsminer.ai